The account
Tell us the stone: what it is, if you know. Where it comes from. What it has seen. Write as you would speak.
A service of the atelier
Your stone. Our wound.
Some stones cannot be bought. They are inherited, found, survived. RELIQUIA takes the stone you already carry and sets it into a Broken Hearts piece — forged around what you entrust to us.
Do not send anything — not yet. First the account, then the response, then, only then, the journey.
Tell us the stone: what it is, if you know. Where it comes from. What it has seen. Write as you would speak.
Within five working days the atelier answers: whether the stone can hold a setting, on which pieces it can live, and the cost of the work — with an honest estimate of what the stone is. If it cannot be set, we say so.
Only after the response: you receive instructions for an insured, tracked shipment to Naples. The stone is registered on arrival, against a signed receipt. It remains yours — always.
The stone is set by hand into the piece chosen together, made to order like everything we forge. It returns to you insured. The same stone. A new body.
We are setters, not certifiers. Our estimate is honest and free of charge; for a certified appraisal we will point you to an independent gemologist.
Photographs help. Reply to our response with them — natural light, no filters.
The account is in the atelier's hands
Reference
The response arrives within five working days. Do not ship anything until it does.
RELIQUIA — a service of the atelier, Naples
Customer Service
Mon – Fri, 9:00 – 18:00 CET
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@brokenhearts.it